Refund & Cancellation Policy – Ride N Revive

1. Service Cancellation

Customers may cancel a booked service appointment by contacting Ride N Revive before the scheduled service time.

• Free Cancellation: If cancelled at least 2 hours before the scheduled service time.
• Late Cancellation: If cancelled less than 2 hours before the appointment, a small service or technician dispatch fee may apply.

2. Rescheduling

Customers may reschedule a booking without additional charges if the request is made before the technician is dispatched.

To reschedule a service appointment, please contact us using the contact details provided below.

3. Refund Eligibility

Refunds may be issued in the following situations:

• Payment was made but the service was not provided
• The service was cancelled by Ride N Revive
• A duplicate payment was made due to technical error

Refund requests will be reviewed and processed after verification.

4. Non-Refundable Situations

Refunds may not be provided in the following cases:

• Service has already been completed
• Parts have been ordered or installed for the vehicle
• Customer was unavailable at the scheduled location and time after technician arrival
• Incorrect vehicle information was provided during booking

5. Service Quality Concerns

If you are not satisfied with the service provided, please contact us within 48 hours of the service. Our team will review the issue and may offer:

• Service correction
• Partial refund
• Alternative resolution

6. Refund Processing Time

Approved refunds will be processed within 5–7 business days through the original payment method or another mutually agreed payment method.

7. Contact Us

For cancellations, refunds, or service concerns, please contact: